Design & Proprietary Rights
The Chair Market’s policy is to promote innovative design and high quality craftsmanship. Our product line includes many original designs protected worldwide by patents and design registration. The proprietary rights to these items belong to the designer, the manufacturer, or The Chair Market. In cases where the rights of some designs have expired, we concentrate on their reproduction using the most advanced and approved production methods. These methods have been developed to meet the needs of the trade.
We packed most side chairs 2/carton, arm chairs and barstools 1/carton. We reserve the right to stack and shrink-wrap shipments depending on model, trucker and destination.
Flammability Specifications for all our vinyl and fabrics are clearly marked on our swatch cards. It is the buyers responsibility to inform the company if additional specifications or standards are required.
All upholstered backs on chairs and stools are installed with pins driven through the upholstery on the from side of the panel. To lessen notice ability of these pinholes, we recommend expanded patterned vinyl or fabrics rather than solid vinyl upholstery. The Chair Market assumes no responsibility for backs made with any upholstery other than those we recommend.
Examinations of the structural joints, corner blocks, welds, and nuts and bolts should be tightened periodically to insure durability of products. If any defects are found, the products should be taken out of service. Chairs and stools are to be used for sitting only and for no other purpose.
All steel, aluminum and wood products are based on the structure or frame only. The Chair Market wood products are guaranteed to be free from defects are protected against defects in material and workmanship for up to 5 years. The Chair Market steel and aluminum products are warranted for up to 12 years. Imported products have a 2 year warranty. This warranty does not apply to any product, which has been repaired by anyone other than the manufacturer without authorization.
This warranty does not cover: * Wear and tear * Upholstery materials either supplied by The Chair Market or the purchaser * Laminate – subject to warranty of the laminate company * Damage or injury caused by: o unreasonable or abusive use o failure to provide necessary reasonable care o failure to follow maintenance guidelines o accident, tampering or negligence o unauthorized repairs o after market changes to the product.
Periodic maintenance is necessary. Products should be inspected at least once a month for damage or signs of structural fatigue incurred in daily handling in addition to receiving regular cleaning & maintenance (i.e. screws and bolts should be tightened, foot caps and glides replaced regularly). If a defect is found, take the item out of service immediately and contact The Chair Market. All warranty, both expressed and implied, shall be invalid if proper care and maintenance procedures are not followed.
Coats and other articles should not be hung on the back of chairs. This practice may cause chairs to be unstable. Do not stand on any products. Chairs are not designed to be placed seat down on table surfaces. Chairs stored in this manner are unstable. The shock of chairs falling from table tops may compromise the structural integrity of the shell/base attachment. This damage is not covered under The Chair Market’s warranty.
Should a defect occur, The Chair Market will repair or replace at our option defective goods free of charge provided the product is returned to us promptly, as directed, prepaid, and with an RMA number. All costs for labor, furniture installation, removal from service and reinstallation due to warranty claims are the responsibility of the customer. The Chair Market. will not be liable for costs associated with any of the above conditions. Under no circumstances shall The Chair Market’s warranty exceed the original price paid for the merchandise.
No reimbursements for repairs made in the field will be allowed without prior written consent. Variations in colors, grain or texture beyond reasonable commercial match are not warranted due to natural characteristics of the materials used. If the item’s useful life expires, it must be handled as waste. This means it must be handed over to a licensed facility for disposal (such as a waste collection facility). No other warranty expressed or implied.
All prices are F.O.B. Factory shipped freight collect (unless other specified) via common carriers that extend a substantial discount to our company. If you require a specific carrier, you must send your request in writing via mail or fax. Please include your name and phone number for verification. Upon arrival of merchandise, please inspect all items for freight damages. Any damages should be reported immediately to the freight carrier. If you request shipment via United Parcel Service, you will assume responsibility of damaged merchandise and filing claims.
The Chair Market reserves the right to make changes at any time without prior notice in the prices, colors, materials, equipment specification, parts or equipment, without incurring any obligation to make revisions on products built prior to date of such change.